Refund Policy

Return and Refund Policy

Last updated: August 07, 2020

Thank you for transaction at ayurpraksh.com.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products or services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Hospital (referred to as either "the Hospital", "We", "Us" or "Our" in this Agreement) refers to Prakash Nethralaya & Panchakarma Kendra, Plot No - 140-141-142, Regal Residency, Lane Number 5, Nirman Naga, Jaipur.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Ayurprakash, accessible from https://www.ayurprakash.com

  • You means the individual accessing or using the Service, or the Hospital, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You cannot cancel Your Order without specifying a specific reason.

The deadline for cancelling an Order is 1 day from the date on which You paid for the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@ayurprakash.com

  • By phone number: +91-8396919191

We will reimburse You no later than 3 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Prakash Nethralaya and Panchakarma Kendra
Plot No. 140-141-142, Regal Residency, Lane Number 5, Nirman Nagar, Jaipur, Rajasthan - 126112
India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@ayurprakash.com

  • By phone number: +91-8396919191